Click on the following links to find interviews by the late Dr. John C. Lowe regarding Thyroid Disease and Fibromyalgia.
Question: When I order through your website, I keep getting a 404 error message after the order is complete. Is there a reason for this? August 2016
Answer: There was a glitch with the hosting company that has now been fixed. If you clear your cache and cookies - the error page should be eliminated.
Question: I have recently received a new bottle of the 150mg that was on back order and I noticed that the color is darker than the capsules I had before. Has there been any changes to the formula? June 2016
Tammy: We have not made any formula changes. However, the seasons can alter the color of the coleus forskoli that is in the product. Additionally, the oils that are used can sometimes be darker in color and when blended, the final product can be different in color. The thyroid powder is still a light blond/brown and from the same sourcing company in New Zealand, so the potency wouldn't change.
Question: I have read your entire website, and I don't clearly see the specific breakout of the hormones T4 and T3. Can you provide that information or do you even know what they are? How are people suppose to know how much of the Thyro-Gold to take? [Katie - April 2015]
Tammy: Hi Katie. Most over-the-counter products that are classified as dietary supplements do not need to provide the breakout of the hormones. They simply need to label the product with the amount of thyroid powder that is included in the capsules. For this reason, we do not list the incremental breakout of the T4/T3 on the website. You can contact me personally via email or phone and I can help you determine what dosage would be appropriate for you.
Question: I waited too long to order my Thyro-Gold and now I am completely out. You don't offer an express shipping option on your check out page and I don't want to wait 3-5 days for delivery. What can I do? [Anna - February 2015]
Tammy: You can contact the distribution center at 316-351-7825 and they can rush your order according to your needs and request.
Question: My chiropractor recently put me on Thyro-Gold and I am feeling so amazing that I just can't believe the difference. If Armour is an NDT and Thyro-Gold also contains thyroid hormone then what is the difference between the two?[Kelly in California - November 2014]
Tammy: Hi Kelly, Armour is an FDA approved product that requires a prescription. Thyro-Gold is a dietary supplement that is not FDA approved. Although both products contain thyroid hormone, the process by which they are marketed and used is clear. Doctors prefer to use prescriptions medications that are FDA approved for safety purposes. We believe that many OTC products are safe to use if the customer has a cooperative clinician that can help monitor them appropriately. Even self-treating customers have a vast amount of public information availed to them to teach them the basics about thyroid problems. We don't advocate complete abandonment from their doctors but if the patient and the clinician can agree on a product that the patient feels comfortable with, then it's a win/win situation.
Question: With the summer months upon us, do you have concerns about the hot weather effecting the potency of the Thyro-Gold? [James in New Jersey - July 2014]
Tammy: The Thyro-Gold powder is desiccated so it won't lose it's potency in hot or cold weather. The capsules may become sticky if left in heat too long but placing the bottle in the refrigerator will harden them enough to eliminate that problem.
Question: I have ordered from you many times and would like to make a suggestion about your shipping company. Is there a reason why you don't send tracking numbers to your customers when they order? I generally receive my order within a short time but would like to have a tracking number if possible. [Caitlyn in Iowa - May 2014]
Tammy: Our shipping company provides me with daily tracking sheets that have all of the tracking numbers on them. Upon request, I will be happy to send any tracking details that I have for domestic orders. We do not currently offer tracking numbers for international orders.
Question: If I am currently taking another OTC product that is from pigs, can I add a capsule of the Thyro-Gold to it? [Linda in Texas - February 2014]
Tammy: Dear Linda, there is no logical reason that I can find that would prevent adding different products together if taken properly. Whether the gland is from porcine or bovine, wouldn't matter as much as the health of the animal for which it is derived from. Animals that are fed with GMO foods or animals that are penned up in unsanitary areas, would be more concerning for long term well-being.
Question: Dear Tammy, I am interested in purchasing Thyro-Gold but I don't know what dosage to start with. Can you offer any advice about the dosing? [Cindy in Arizona - November 2013]
Tammy: Dear Cindy. It is suggested to start with our 150mg if someone has never been on thyroid hormone before. Taking one capsule daily - on an empty stomach for two weeks will provide the best response. After two weeks a person can decide if they need to increase and if they do, then adding another capsule to their daily intake is recommended.
Question: Dear Tammy, There is a lot of confusion on the web forums about single dosing versus split dosing. What are your thoughts? [Jerry in Massachusetts - January 2013]?
Tammy: My advice is to follow Dr. Lowe's which was advocating single dosing. The reason is to ensure the best absorption. If someone has low stomach acid, their food may not digest properly or completely within the 1-3 hour digestion window. Therefore, if someone takes all of their thyroid hormone one hour prior to eating -they can have more certainty that the powder will be absorbed and not attach to undigested food lingering in their stomach.
June 27, 2012: I received an email from a Thyro-Gold™ customer asking about the glyceryl behenate ingredient in Thyro-Gold™. The customer was concerned that they were produced with GMO vegetable oils. I wrote to the biochemist who manufactures the product and she responded with the following disclosure:
The Oils are vegetable oils and these could be from rapeseed oil or mustard seed oil. I received the Non GMO statement from the vendor for this product and it states: “any raw materials used in the manufacturing of the Glyceryl Behenate do not contain any DNA or protein derived from the use of genetically modified plants”
Question: Dear Tammy, I recently received your newsletter announcing the upcoming reduced capsule dosage of Thyro-Gold™ and am really excited about it. Currently, I have to open the capsule and empty the powder into a spoon so that I can divide it. How soon will be able to purchase the new 1/2 dosage? [Tom in North Carolina - June 2012]
Tammy: Dear Tom, I share your enthusiasm for the new option of Thyro-Gold™. The product should be available within 8 weeks. The capsules will be smaller but the contents will be 1/2 of the 300mg that is currently offered. I will post an announcement when the product is available.
Question: Dear Tammy, I have been unable to access Dr. Lowe’s websites for the past month and wondered why they are no longer available to the public. Please tell me that they will not disappear from the cyber world as they were so important to those of us who used them for references on a daily basis. [Kathy in Australia - May 10, 2012]
Tammy: Dear Kathy, I share your concern and sorrow for the loss of the websites at this time. The control of the sites are in the hands of Dr. Lowe’s sister and niece as they navigate through Probate of the Estate. My hope is that once Probate is completed, the sites will become available to the public again. I know that it was Dr. Lowe’s wish and desire to maintain the sites as they were written in his words and that the content of the sites not be altered or changed in any way.
Question: I’m confused by a recent disclosure on thyroidscience.us regarding Thyro-Gold. Can you please advise if the product is still available? The disclosure indicates that Dr. Lowe’s Estate is not responsible for future formulations of the product, is this true? [Keith in Arizona - May 17, 2012]
Tammy: Dear Keith, I can assure you that the original formulation of Thyro-Gold is still available through www.naturalthyroidsolutions.com. To preserve the continuation of the product, Thyro-Gold was moved to this new website for purchasing. Thyro-Gold is protected by exclusive contracts with the manufacturer and the distribution center. The formulation will remain unaltered for all future batches. I apologize for the confusion over the disclosure on thyroidscience.us and hope that you will be reassured that Thyro-Gold will remain available for the public. As always, I will be happy to answer any questions that you may have regarding Thyro-Gold and the safety of using it properly.